Questions…We’ve Got Answers

Quick. Fast & Simple.

We understand you have a lots of questions so we compiled some of the most frequently asked questions and objections to help make certain you feel great about your new purchase!

Answers to your frequently asked questions:

1. What is Landscape Layers?

Landscape Layers is a cloud based software that enables any user connected to the internet with any type of web-enabled device (Laptop, PC, MAC, iPad, Android, iPhone etc) to Create, Organize, Edit & Send Customized Landscaping Proposals with images that win better work faster.

You and everyone in your office can be connected to one centralized location knowing live the status of every project such as Open, Won, Lost, Cancelled, and On-Hold. This enables you to BE IN THE FIELD with you crews, customers closing better work.

  • Create, Organize, Send, Edit and Customize Proposals that Customers Love in Less than 5 Minutes!
  • Preloaded Specifications Included for the Services You Perform or Customize Your Own
  • Real Time Tracking of Won, Lost, Closed, Open, Canceled Projects of Each User. No More Wondering.
  • Notifications Sent via Email of New Leads, Opened Proposals, Forwarded Proposals.
  • Upload Images with Measurements, Repairs Marked, Zones etc from WheelitOff & Other Sources.
  • Complete Set up in less than 2 hours with Included Support and Training.
  • Works from Any Device Connected to the Internet.
  • Hundreds of Firms, Large and Small, are Happy Users across North America.
2. Do You Have a Free Trial?

Yes. We offer a free 5 day trial. May we suggest you first review our Quick Start Videos, then contact us direclty with any questions and we will provide a one to one review.

You will be amazed at how fast you will be able to Create, Organize, Edit, Send, and Customize Proposals that win work, save you a ton of time, and create work orders that get the work done as you promised. You create BEAUTIFUL experiences and places for your clients as a landscape contractor—why not provide a simple, beautiful award winning proposal that an 11 yr old could explain & understand!

3. How Long Will it Take To Produce a Proposal?

The first one may take you 15 minutes using one finger, after you see Our Quick Start VideosThen, in less than 5-Minutes you will produce amazing proposals that you, your customers and your team will love.

They can include links to reference sheets, insurance, workers comp etc. Amazing images with landscape explanations,  locations, access points, dead trees, multiple zones, maybe a grading process to show turf  + more!

 

4. Do You Provide Specifications or Can We Use Our Own?

Both!

Landscape Layers provides you with an excellent set of specifications for landscaping services, maintenance, snow, fertilization + more.

You are also able to modify the provided specifications or completely change the specifications to customize to whatever you like.  You can do it all easily or we can help!

5. What is the Cost and What Else is Included?
  • The cost is $1,500 per year/user.
  • The price per/user is $1,300 with 5+ users.
  • Set up, customization for your company and training is included.  Really!!  Send us the couple forms we asked for and do not sweat anything, we do all the lifting to make this a great, simple experience for you and your team!
  • See All Pricing Here

We are passionate about continuing to make Pavement Layers better so expect to see continued new releases and features every month…best of all they are all free! We have videos on every section inside of Pavement Layers software as well as short, simple training videos on our website.  You can signup here.

6. How Does This Work With WheelitOff?
  • WheelitOff is a separate tool that will only work on an iPad but enables you to include all images, measurements etc into Landscape Layers with 2 taps of your finger.
  • Think of WheelitOff as your measuring wheel, artist, and simple tool to take all the stuff you would love to be able to draw and present on a project, but never could!
  • It Costs $300 for unlimited measuring, marking of images of properties and can be purchased at the Apple App Store.
  • It enables you to be on the site seeing all the aspects of the project, not sitting behind a desk.
  • For instance, imagine being able to mark the 12 repairs that are base failures in yellow and the 7 mill & fill repairs in blue and include in your proposal in under 2 minutes.  Oh, and the same images are uploaded into the work order system of Landscape Layers, it’s simple and saves a ton of time, money and frustrations!
  • Check out WheelitOff Here
7. How is My Data Secured?

We all worry about security of everything.  And we do not want to have our customers’ bid information to be public or ever shared with anyone.  Just like you have an office with computers, laptops, cell phones, and note pads with detailed data on them, you are required to keep the information secure as well as the access to your buildings and office personnel who come into contact with all of your data etc.

Please see our detailed policy on  Security & Privacy

Any and all users of Landscape Layers are issued a username/password.  This is just like your bank, utility company and doctors office may do today!  You must keep it safe and changed.

In addition, LandscapeLayers.com is hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders.  All Data is triple backed up and secure at multiple locations. Compared to how you are doing it today, we are certain this is more secure!

Landscape Layers will access your account only with your approval to edit, fix or help you with an issue.  As share in our Privacy & Security policy no information will ever be shared, copied, downloaded or disseminated in any form without your prior written approval.

8. Do I have to Pay for My Office Staff to Sign up?
  • Office staff is free to use Landscape Layers.
  • They cannot be the salespeople.
  • You will be able to have 2 office users per paid subscription.

Your office team can enter leads and customer information, run reports, do work order creation and so on. So, this means as long as they are not the sales people and you are trying to sneak in a free license, we are easy to work with in setting up any other employee who needs access, No Problem!  Please play fair!

If at any time you switch an office user subscription to a sales type user you will be required to pay the required subscription fee.  Switching without paying the fee is grounds for immediate termination without refund for your entire company.

9. Other Than Making a Proposal in 2-Minutes What Else Does it Do?

We are experts in process, sales, and marketing, who also happen to have been in the landscaping industry for more than 30 years! We are constantly coming out with new features & functions you and your customers will love!  Here are some of the features:

  • Create, Organize, Send, Edit and Customize Proposals that your customers love in Less than 5-Minutes.
  • Preloaded specifications are included for the services you perform or you can Customize Your Own.
  • Real Time Tracking of Won, Lost, Closed, Open or Cancelled Projects based on the salesperson.  No more wondering! In a second you have all the info in your Pipeline!
    • New Leads
    • The proposal you sent was opened!
    • The proposal you sent was forwarded!
    • And more!
  • Include Images with measurements, repairs marked, sections color coded in zones etc with WheelifOff.com, our iPad measuring, marking and presentation tool!  You can go to any property location, mark it up with whatever you like, and tap 2 buttons and VIOLA! The full color image is in your proposal!
  • Add Product and Company Information with a tap of your finger such as:
    • Insurance & workers Comp
    • References
    • Product bulletin, brochures, MSDS Sheets etc.
  • Include images from a camera or other source
    • Upload any document to a proposal such as drawings, scope of work etc.
  • Ability to change any proposal on the fly for simple one-time customizations!
  • Reporting on all users, history details and More!
    • What is the snapshot today of open, closed, won, lost and cancelled projects on each salesperson?
    • Breakdown of proposals and status of each type of project such as repair, landscaping, maintenance etc.
    • Filters and reports showing details in seconds
  • Know what is going on with your sent proposals:
    • every time a client opens your proposal you will receive an email notification letting you know
      • who opened the proposal
      • where it was opened
      • all contact data sent to your email
      • if the proposal was forwarded
      • And more!

Since we have created Landscape Layers we have never stopped improving it to make the lives of you, your team and your clients much better….Landscape Layers, made by industry experts!

10. How Much does Support Cost?

Support is included free at all times!  We want you to Love Our Tool and Make Your Life Easier!  Support is provided in a couple different ways.

  • Via email at support@landscapelayers.com there is a link on the top right of every page.
  • By calling us 8am-6pm est. 888-925-8476
  • On each section of the service, we have a “blue question mark?” that will show you a brief, simple tutorial of how to exactly use that section.
  • On our website we have new video tutorials you and your team can view in HD anytime you like: Currently they are set up for the pavement industry, but you will understand asap on how to use here www.landscapelayers.com/tutorials
11. How Long Does it Take To Get Up & Running?
  • You will be up and running the Same Day if you sign up up before 12 noon.
  • If you sign up after 12 noon, you will be ready to go by 10 am the following morning.
  • For a below average technology person you will be producing proposals within 1 hour as long as you take the 30 minutes to review our simple video tutorials.
12. What Do We Need to Provide You to Get Started ASAP?

After you signup for a paid subscription, the faster you provide us your information, the faster you are set up.  No worries if you do not have access to everything, our team of designers can help with the light lifting!  After you sign up, you will get an email asking you to provide us with things that we will upload and set up for you….or you can do it all yourself, your choice!

  • Your logo in a digital format. That’s fancy talk for a jpeg, png or pdf version of your logo.
  • Insurance Certificate
  • Workers Comp
  • W9
  • References: Commercial | Residential or by service
  • any PDF that people may ask you for such as plant books, paver stone brochures, you name it, we can include it!
  • Anything else you can add to a proposal at times?
  • Typical Contract Lingo?
  • Terms & Conditions?
13. Can We Import & Export Data with Landscape Layers?

Yes! You are able to import & export data within Landscape Layers.com in a super simple way!

You will always be able to export all of your data from Lanscape Layers.com  It’s a simple procedure where all client data and proposal information can be exported out as a csv/xls file for your use.  We also urge you to do this as a routine to back up any and all of your data.

Landscape Layers, any of their employees or affiliates will not copy, share or access any of your proposal or client data.  You have complete control of this and can import/export this information at any time.  At times when a user needs assistance, with your authorization we will assist you with uploading/downloading as required.

14. Does This Integrate with Quickbooks?

At this time we do not integrate with Quickbooks.  You can expect Quickbooks integration to be launched first quarter 2014, if not sooner!

We understand the importance of Quickbooks integration and the importance of invoicing accurately, however our emphasis has been on the production of a tool that will enable you to win more work for more money in the easiest and fastest manner available, and we have created it!

Many of our users quickly realize that the benefits associated with using Landscape Layers, even though it did not currently integrate with Quickbooks, was far greater than current time and cost savings that they experienced in closing more work.

Stay tuned, we love Quickbooks! Its on the list of ToDo’s…but just a little lower than all the other amazing features you will love with Landscape Layers!

15. What Happens If I Do Not Have Internet?

If you do not have internet access, you will not be able to use Landscape Layers.

Luckily for you, in most parts of the country, there is free internet at many locations from McDonalds to the finest hotels.